The functionality discussed in this article is relevant to clients with a NonprofitCore license. Contact Support with questions or to learn more.
Online donation information is displayed on the Online Donations and Recurring Online Donations pages.
Online Donations
The Online Donations page displays a list of all online donation transactions. The listed donations were made through the donation hub or an embedded form. Donations manually entered into Accounting are not displayed on this page.
- Online Donation Page Actions provides additional details.
Recurring Online Donations
The Recurring Online Donations page displays a list of all subscriptions that exist. A subscription refers to donations that have been set up to reoccur through your payment provider. A donor can set up a subscription through the donation hub or an embedded form. This page does not list the actual transaction records for online donations.
- The two statuses for recurring donations include the following:
- Active - The donor is still paying for the recurring donation.
- Inactive - The donor is no longer paying for the recurring donation.
- Information displayed on the Recurring Online Donations page is system-default and cannot be changed.
- Click the view icon in the Details column to view all transactions associated with a recurring donation.