If you encounter an issue with pages not loading in GrantHub Pro and have confirmed with Support that this is not a system issue, a common troubleshooting solution is to add necessary domains to an allow list. If components of domains in GrantHub Pro are flagged by your organization's firewall or web proxy, they could be blocked, resulting in pages not loading.
It is recommended to add the following domains to the allow list for your firewall or web proxy:
- *.foundant.io
- *.flatfile.io
- *us-west-2.amazonaws.com
If using Google Chrome, add the [*.]foundant.io domain to your third-party settings under the Sites allowed to use third-party cookies section.