For requests synced from GLM/SLM to CommunitySuite, and requests synced from CommunitySuite to GLM pre-approval, installments must be approved in GLM/SLM before they can be paid in CommunitySuite. Refer to these articles for more details: Pay Synced Requests (GLM), Pay Synced Scholarships (SLM).
You also have the option to batch approve installments for synced requests.
- Navigate to the Payment Tracking page.
- Perform a search to locate the relevant installments.
- Select the installments to approve. To select all, use the checkbox in the column header.
- Click Batch Options and select Approve Installments.