Transferring money between accounts is accomplished using the Transfer Money functionality.
- Navigate to the Accounts page or the Funds page and click Transfer Money in the left-side menu.
- Complete the applicable fields, and then click Transfer.
- Fund - Fund name that is transferring money.
-
From Account - Account that the money is coming from.
- Examples: checking, investment account, etc.
-
To Account - Account that the money is going to.
- Examples: investment account, checking, etc.
- Transfer Date - Actual date of transfer.
- Description - Note why the money is being transferred.
- Amount - Dollar amount being transferred.
-
Create Transfer Check - Check the box if you need to generate a check to move the money. Leave unchecked if it is an electronic transfer.
If an Account is not showing in the From Account or To Account drop-down list, then navigate to the account, Click Edit in the left-side menu, and check the Manage Cash checkbox.
To view a history of fund transfers, click Cash Management in the left-side menu of the Accounts page, and then click Account Transfers in the left-side menu. Physical transfers display at the top of the page, and Balance Swaps display at the bottom of the page.
Investment Advisor Transfer Requests
If an account has an investment advisor set to it, a transfer request is made when transferring money from that account. The investment advisor is set using the Advisor field on the account. Create, Copy, and Edit an Account has additional information about setting an investment advisor.
A transfer request can be emailed or printed to send to the investment advisor as a notification that the transfer is being made. Before printing or emailing a request, a transfer request template must be set in the site's templates, otherwise any merge fields will not populate.
Print a Transfer Request
- Navigate to Account Transfers.
- Click the ID of the Transfer Request.
- Click Print Request in the left-side menu.
- A PDF of the transfer request will open using the template set in the site's templates. Use the options available to download the PDF or print it.
Email a Transfer Request
- Navigate to Account Transfers.
- Click the ID of the Transfer Request.
- Click Email Request in the left-side menu.
- Fill out all required fields and make any necessary changes, then click Send.
Send Transfer Requests in Bulk
If there are multiple open transfer requests assigned to one or multiple investment advisors, transfer requests may be sent in bulk with email and print options.
- Navigate to Account Transfers.
- In the left-side menu, select either Print Unsent Requests or Email Unsent Requests.
-
Print Unsent Requests - Generates a single PDF file with each transfer request letter sequentially based on the template set in site templates. Use the options available to download or print the PDF.
-
Email Unsent Requests - Opens a page to customize the email subject and message before sending an email to the list of advisors shown in the Unsent Requests section. After all changes are made, click Send to send the email notifications.
-
Print Unsent Requests - Generates a single PDF file with each transfer request letter sequentially based on the template set in site templates. Use the options available to download or print the PDF.