If you find a donation was attributed to the wrong donor, you may change the donor. However, there is one exception, you cannot change the donor on profile payments.
- Navigate to the Donations page.
- Select the donation in question by clicking the donation ID number.
- Click Change Donor in the left-side menu.
- Type the new donor's name into the New Donor field. Select the correct donor from the drop-down list that appears.
- The donation will now be attributed to the new donor and the system will bring forward the new donor's address.
- To see if the donor was changed, when and by whom, you can use the Log option in the left-side menu when viewing the donation.