When a Stripe donation, which is a profile payment, is processed to the wrong fund, you can take the steps below to change the fund. The process is to unpost and delete the original donation, then re-add a donation to the profile payment with the correct fund.
- Navigate to the donation record.
- Click Un-Post in the left-side menu.
- Click Delete in the left-side menu.
- Click [Yes] to confirm the deletion.
- This will redirect you to the profile payment record.
- From the profile payment, click Create Donation in the left-side menu.
- Enter the correct fund in the Add Donation section, and click Process at the bottom of the page.
- Make any other edits to the donation fields at this time.
- Make any other edits to the donation fields at this time.
Changing a fund on a donation does not change the fund on the credit card fee. If all of your Stripe fees are directed to one fund, you likely do not need to change the fund on the profile payment created from a Stripe donation. However, if they go to the fund that the donation was directed to, you will also need to change the fund on the fee.