Internal Users are associated with a profile record in addition to their user designation, which means you can track items such as title, department, and other information related to the individual as a profile on a profile record.
An organization profile is created automatically when a user account is made. If desired, that can be changed to an individual profile by using the profile left-side menu option of Make Individual. If a profile existed prior to user account creation, then it may need to be merged with the existing profile.
Access the Profile From the User Profile
- Navigate to the Users page.
- Click the user ID.
- Click the Profile ID.
The profile record will display where it can be interacted with accordingly.