Site Custom Content for Donations allows you to add custom text and messages to specific fields in this area. This article lists the available content fields, where they display within in the system, and how to edit the information associated with each field.
Default site custom content is the last bullet point on the relevant site custom content names that have default content. The merge fields are within the curly { } brackets. Text within the square [ ] brackets is plain text, not merge fields. You can delete entire merge fields, but you cannot add merge fields that are not included in the default. You can edit any plain text. Make sure you remove any square brackets when updating the content.
- Navigate to the Donations page and click Content in the left-side menu to access custom content for donations.
Donations Content
Donation_email_body
- Text for the email that sends tax receipts as attachments when a user initiates this process from within CommunitySuite (see online_donation_email_body for content that sends for online donations).
- Default site custom content: {name} {salutation} attached is the tax receipt for your recent donation.
Donation_notify_email_body
- Text for the automatic email a fund advisor receives when a donation is posted to a fund they advise, when Donation Notify is enabled in the fund advisor record.
- Default site custom content: This is a notification that DonationID {{donation_id}} was received for {{fund_name}}
Donor: {{donor_name}}
Amount: {{amount}}
Description: {{description}}
Donation_tax_footer
- If tax receipt templates are not enabled, text within the donation_tax_footer field will display in the footer of Auto Tax Receipts, the standard receipt generated by CommunitySuite when templates are not in use.
- Default site custom content: [foundationname] is a nonprofit corporation under tax code 501c3, tax ID number [xx-xxxxxxxx]. No goods or services were provided in consideration of this gift. [foundationname] has exclusive legal control over the contributed assets. Federal tax law requires that you maintain this receipt to substantiate your charitable deduction.
- To use this content, the System Data setting Tax Receipt Templates must be turned off.
Donation_tax_header
- If tax receipt templates are not enabled, text within the donation_tax_header field will display in the header of Auto Tax Receipts, the standard receipt generated by CommunitySuite when templates are not in use.
- Default site custom content: Thank you for your recent gift to the [foundationname]. Every contribution to our foundation helps to ensure there are resources available to support the communities you care about across [my state]. We truly appreciate your generosity and thank you for your investment in your community. Please retain this receipt for your records. Sincerely, Executive Director
- To use this content, the System Data setting Tax Receipt Templates must be turned off.
Online_donation_email_body
- Body of the email sent to donors who contribute online. This is also sent when recurring donations are posted. To use this content:
- Auto Tax Receipt in System Data must be turned on.
- You must enter an email in the Auto Tax Receipt Reply To field in System Data.
- Default site custom content: Attached is the tax receipt for your recent donation.
Online_donation_header
- Content displays within Donate to a Fund tab in the online donation portal.
- Default site custom content: Donate to any of these funds online. If you have any questions contact us at [xxx-xxx-xxxx] or by email [xxxx@xxxx.com].
Online_donation_payment_footer
- Content displays in the checkout stage when a donation is made from the online donation portal.
- Default site custom content: NA
Online_donation_thankyou
- Text that appears online after any donation or paid ticket purchase is completed.
- Default site custom content: Thank you for your donation! Together we can make a difference. Return to the grant catalog or to make another donation.