This feature is available with the Standard license and above. Contact Support to enable this feature in your site. Contact the Client Success Team with any questions about your license.
The question branching feature allows you to hide a group of questions using conditional logic until the applicant answers a triggering question. For example, if you need to gather Fiscal Sponsor information, a group containing those questions would only appear to the applicant after they indicate that they are a fiscally sponsored organization on the application.
Question Branching Video
Initial Steps and Add a Rule
- Add the questions to the form that will be used to build question branching rules.
- An applicant's responses to these questions will determine whether or not they will see the branched group on their form.
- In this example, the rules are built based on the 501c3, County Served, and Program Area questions, which have already been built on the form below.
- Click Add Group to add a new question group.
- Enter a Name, check the box for "Show this Group based on Question Branching Rules," and then click Save Group.
- Click the pencil icon to edit the question group.
- Click Add AND Rule.
- Select a form question from the drop-down menu, select a comparator, enter or select a value, and then click Add Rule.
- In the example below, we selected the "Is your organization designated as a 501c3?" question, the "Equal To" comparator, and chose "Yes" as the value. An applicant must select "Yes" as their response to this question in order for the rule to be true.
- This branched group would now appear if the first rule is true.
- There is an option to add question branching to a table based on the table aggregates. In the example below, the rule set in the Personal Essay group is an "And" rule, the form question is set to "Total Dollar Amount", which is the aggregate from the table, the comparator is set to "Less Than", and the amount is set to $1000. This means that if the total dollar amount of funding that an applicant fills out is less than $1000, they will be asked to fill out a personal essay.
- In the example below, we selected the "Is your organization designated as a 501c3?" question, the "Equal To" comparator, and chose "Yes" as the value. An applicant must select "Yes" as their response to this question in order for the rule to be true.
- If this is the only rule needed to be build, click Save Group and move to the Final Steps section of instructions.
- If additional rules need to be built, continue to the other sections of instructions.
- If additional rules need to be built, continue to the other sections of instructions.
Add Additional Rules
These instructions continue from the Initial Steps and Add a Rule section.
- Click Add AND Rule to add another rule.
- Now the first and second rules must be true in order for this branched group to appear. In the example below, an applicant must select Yes as their response to the 501c3 question and the Program Area has to be equal to Arts as their response to the Program Area question in order to see the branched group.
- If only one rule needs to be true, click the pencil icon to edit the rule group.
- Select OR as the operator, and then click Update Rule Group. In this example, this would mean that an applicant would see the branched group if either or both rules were true.
- If only one rule needs to be true, click the pencil icon to edit the rule group.
- Now the first and second rules must be true in order for this branched group to appear. In the example below, an applicant must select Yes as their response to the 501c3 question and the Program Area has to be equal to Arts as their response to the Program Area question in order to see the branched group.
- Continue adding additional rules as needed.
- When all rules have been added, click Save Group, and then move to the Final Steps section of instructions.
The Add a New Rule Group section of instructions steps through adding a subgroup of rules. Continue to that section for instructions on accounting for a rule with multiple acceptable values.
Add a New Rule Group
These instructions continue from the Initial Steps and Add a Rule section.
If there are one or more stand-alone rules, and a rule with multiple acceptance values needs to be added, add a new rule group.
- Click Add AND/OR Rule Group.
- Enter a Rule Group Name, select the OR operator, and then click Add Rule Group.
- Click Add OR Rule and add the first rule within the group.
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Add as many additional rules to this group as needed by clicking Add OR Rule again.
- The rules within this subgroup are considered together.
- In the example below, an applicant could select either Education or Arts as their response to the Program Area question in order for this rule to be true.
- In the example below, an applicant could select either Education or Arts as their response to the Program Area question in order for this rule to be true.
- The rules within this subgroup are considered together.
- Click Save Group, and then continue to the Final Steps section of instructions.
Final Steps
Now that rules have been configured to determine when the branched group should appear, the final step is to add questions to the branched group.
- Click Standard to add questions to the branched group.
- If questions are marked required within this group, they will only be required for applicants who see this branched group on their form.
- If questions are marked required within this group, they will only be required for applicants who see this branched group on their form.
- Click Preview at the top of the page while editing the form to test the branching rules.
- Fill out the questions used in the branching rules group in different combinations to make sure the rules function as expected.
- The branched group should appear and disappear as expected according to the rules built.
- If needed, click the Name of the form to edit the form.
- Click the pencil icon next to the branched group to edit the rules.
- If the branching icon is red, the question branching rules need to be edited. This could be because a form question was deleted and a new one needs to be selected.
- If the branching icon is red, the question branching rules need to be edited. This could be because a form question was deleted and a new one needs to be selected.
- Click the pencil icon next to the branched group to edit the rules.
- The branched group should appear and disappear as expected according to the rules built.
Question Branching Use Cases
Field of Study Question Branch
For Scholarship Lifecycle Manager (SLM) users, a commonly used example for a question branching question is to branch off of a Field of Study to a Major question group. The applicant will select their field of study and if they choose Healthcare as their Field of Study, the branching group would contain a Major question with all healthcare list items (Nursing, Pediatrics, etc.).
- Trigger Question
- Branched Question
- Branching Rule
501c3 or Fiscal Sponsor Question Branch
For Grant Lifecycle Manager (GLM) users, a commonly used example for a question branching question is to branch off of a “Is your organization a 501c3 or Fiscal Sponsor?” question to a group that contains questions about the Fiscal Sponsor such as organization name, EIN, etc. If the applicant selects Fiscal Sponsor in the trigger question, they will be asked to answer the Fiscal Sponsor Additional Questions.
- Trigger Question
- Branched Questions
- Branching Rule