After 90 minutes of inactivity, a user is automatically logged out of a Grant Lifecycle Manager (GLM) or Scholarship Lifecycle Manager (SLM) site. This system timeout is not a customizable feature.
Other reasons that a user could unexpectedly be logged out include the following:
- Logging in to two separate accounts for a GLM/SLM site on different tabs in the same browser.
- Managing different GLM/SLM sites on different tabs in the same browser.
In either of the above situations, close and reopen the browser to troubleshoot. If the issue persists, contact Support.