When a user is unexpectedly logged out of a site, it is likely the system has timed out. This occurs after 90 minutes of inactivity. The system timeout helps prevent others from making changes within your site if you unintentionally leave the system open.
The default time period of the system timeout is a hard-coded feature and cannot be changed in your site.
Other reasons you may be unexpectedly logged out include the following:
- You are logged in to two separate accounts on separate tabs in the same browser.
- You are managing Scholarship Lifecycle Manager (SLM) and Grant Lifecycle Manager (GLM) sites in the same browser.
If you are experiencing an unexpected logout in either of the above situations, close your browser and reopen it.