A refund for a paid voucher can be issued for non grants and scholarships from the Paid bucket on the Vouchers page. Full or partial refund amounts can be issued, and more than one refund can be created for a voucher. If the voucher has several accounts on it, then the refund will split by percentage into the separate accounts.
- Navigate to the Vouchers page.
- Click the Paid bucket.
- Click the paid voucher ID.
- A refund cannot be created for a voucher that paid a grant or scholarship.
- A refund cannot be created for a voucher that paid a grant or scholarship.
- Click Refund in the left-side menu.
- Complete the applicable Refund Voucher information, and then click Receive Refund Check.
- Upon creation of the refund voucher, the refunded amount will be marked as ready for deposit into the till.
- Click [Deposit to Bank] to add the refund to the current deposit detail.
- When applicable, process the deposit.