Email Attachments

Email attachments are files uploaded to the system that can be attached to email templates in Grant Lifecycle Manager (GLM) or Scholarship Lifecycle Manager (SLM). An attachment must be uploaded before it can be added to an email template.

User Role: Administrator

When to Use Email Attachments

Use email attachments when:

• Recipients need a standard document, such as guidelines or a reporting form, with every email sent from a template.
• The same document must accompany emails sent from more than one template.
• A document, such as an award agreement, must reach recipients as a file instead of text in the email body.

Upload a File

To upload a file for use as an email attachment, add the file on the Email Attachments page.

1. Click Communications on the upper navigation bar, and then click Email Attachments.
2. Click the cloud icon, navigate to the file on the computer, and then upload it or drag and drop a file to upload.
   
    

The file appears on the Email Attachments page.
 

Attach a File to an Email

To attach an uploaded file to an email, add the attachment to an email template.

1. Click Communications on the upper navigation bar, and then click Email Templates.
2. Click an email template name.
3. Select the Attachments drop-down menu, and then check the box of the attachment to send with the email.
   
    
4. Click Update Email Template.
    

Delete an Email Attachment

An email attachment that is not used on an email template can be deleted. A deleted attachment remains available to download and view from the Email History page if the attachment was sent in an email.

To delete an email attachment, remove the attachment from each email template that uses it, and then delete the attachment from the Email Attachments page.

1. Click Communications on the upper navigation bar, and then click Email Templates.
2. Uncheck the box next to each attachment to remove from the template, and then click Update Email Template.
   
    
3. Click Communications on the upper navigation bar, and then click Email Attachments.
4. Click the trash can icon next to each attachment to delete.
   
    

View a Deleted Email Attachment

Attachments remain available to view and download from the Email History page even after deletion. To view a deleted email attachment, open the email that included the attachment.

1. Click Communications on the upper navigation bar, and then click Email History.
2. Click the Subject of the email, and then click the name of the deleted attachment to download it.