Email History Page – Foundant Technologies

The Email History page allows you to view the delivery status and content of emails sent from your site. To access this page, click Communications in the upper navigation bar, then click Email History.

Search on the Email History Page

By default, the Email History page shows emails sent within the last 90 days. To view emails sent in a different timeframe, you can change the dates in the Show Data On or After and Show Data On or Before fields and then click Search.

To change the default view, edit the number of days in the Email History Display Days setting on your Site Settings page. For example, if you change the setting to 120, the Email History page will show emails sent within the last 120 days by default when you load the page.

You can also search for emails with one or more specific delivery statuses. To do so, select the status(es) and then click Search. The search results will be limited to the date range set in the Show Data on or After and Show Data On or Before fields.

Finally, use the Quick Search bar at the top of the page to locate specific emails. Start typing a keyword such as something from the subject line, the recipient's email address, etc. and results will automatically appear. The search results will be limited to the date range set in the Show Data on or After and Show Data On or Before fields.

Actions on the Email History Page

There are several actions you can take on this page:

Click the Status icon to view the status history for an email.
Click the Subject of the email to view the email's content.
Click the Envelope icon to resend the email.

An email sent from an applicant to a third party (for a Third Party question on a form) cannot be viewed or resent by an administrator. The applicant must resend the email directly from their form if needed.