Safe Sender List Email Instructions

While using the Grant Lifecycle Manager (GLM) or Scholarship Lifecycle Manager (SLM) system, you may receive emails related to your request. Emails received from the system will come from the following email address: administrator@grantinterface.com. Adding this email address to your safe sender list or contacts ensures you receive important communications about your request, including submission confirmation status updates, and follow up form notifications.

User Role: All users (applicants, evaluators, staff, administrators) should add administrator@grantinterface.com to their safe sender list to ensure reliable delivery of system notifications.

Use Case:

• Add the email address to your safe sender list when registration confirmation emails are not arriving in your inbox after creating your account.

If an email is not received from this address upon registering with this online system, it is likely that the email provider’s spam filter has caught the correspondence. If the email from the above address is found in your spam folder, add @grantinterface.com to your address book or contacts. This will ensure that you continue receiving email communication regarding your application.

If the email is not in the spam folder or in any other mail folder, and the email being used is a corporate managed email, it is likely that the network setup is blocking these incoming emails. Contact the IT Administrator and ask them to add the domain (@grantinterface.com) to the company’s allow list. They should be able to add the permission to allow these emails to be received, allowing access to important communications.