To send one denial email per applicant, it is recommended that you first deny the requests individually. You may choose to send only one denial email to an applicant if all of their requests are denied so they don't receive multiple emails. You may also choose to skip sending any denial emails to applicants who received a scholarship, but had other denied requests. The workflow for sending denial emails to only the applicants who did not receive any scholarships is below.
- After you have entered all of your decisions for requests, navigate to the All Open Approvals workload page.
- To pull a list of all scholarship recipients, check the box next to ALL.
- Click Batch Options, and then select Quick Export.
- The quick export will contain the names of all scholarship recipients.
- Click Search in the navigation bar, then select Requests & Decisions.
- Check the box for the Denied status, and then click Search.
- Check the box at the top of the list to select all denied requests on the page.
- Uncheck the boxes next to the names of the scholarship recipients from Step 3. You can use the find feature in your browser (Ctrl+F) to quickly locate those requests.
- It's important to uncheck all requests that show up for a scholarship recipient. For example, if an applicant applied for 10 scholarships and received 1, you’ll need to deselect their 9 denied requests that show up in the search results.
- At the bottom of the page click Batch Actions, and then select Email Applicants.
- Select your email template, make any adjustments as needed, and then click Send Email.
- This will only send one email per user. You can confirm this by clicking Preview to view each email that will be sent.
- This will only send one email per user. You can confirm this by clicking Preview to view each email that will be sent.