Refund a Scholarship Award

When a school or recipient sends funding back to your organization, CommunitySuite tracks the transaction by recording a refund on the scholarship award record.

Who: Finance or accounting staff who process scholarship refunds in CommunitySuite.

Refund a Scholarship Award

To refund a scholarship award in CommunitySuite, navigate to the scholarship record and create a refund for the applicable payment.

1. Navigate to the Scholarships page, then click Scholarships in the left-side menu.
2. Select the ID of the scholarship award.
    
3. In the Recipients section, click the ID of the scholarship award.
    
4. Click Add Refund for the payment that you want to refund
   • If the scholarship is closed and the Refund Scholarship button does not appear, click Open in the left-side menu.
      
5.  Add the Refund Scholarship Payment information, and then click Create.
   • Refund Date
   • Refund Amount 
   • Refund Reason
      

The system has now created a refund or open amount equal to the amount refunded. When a refund is created and deposited, the system records everything from reversing the payable and the deposit.

You can add another payment by following either Pay a Scholarship - Auto Approval Workflow or Pay a Scholarship - Post & Get Approval Workflow.
 

Refund an Integrated Scholarship Award

If the scholarship is integrated, an open amount will remain after the refund is created. To remove the open amount:

1. Add a payment line equal to the open amount.
2. Cancel the payment line. 

If Post by Payment is checked, the cancel action will not be available. Instead, a new payment line must be created and deleted for the open amount.