You have the option to override the default applicant visibility for requests in an internal process or to override the default visibility of a specific request for an applicant.
By default, applicants can see requests entered for them by an administrator in an internal process once those requests are approved or denied. To make those requests visible to the applicants earlier in the process, or to make the requests never visible to the applicants, configure the visibility using applicant visibility override.
Another use for the applicant visibility override is in specific scenarios with a particular request. For example, an administrator can manually enter a request in a public process and hide the request from the applicant until they are ready to make it visible.
Set Applicant Visibility at the Process Level
- Click Tools on the upper navigation bar, and then click Process Manager.
- Click the process name.
- The applicant visibility can also be set when adding a new process.
- The applicant visibility can also be set when adding a new process.
- Click Edit Process Summary.
- Select the Applicant Visibility for requests in the process from the drop-down menu, and then click Save Summary.
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Blank - Requests in this process are visible to applicants once they are approved or denied.
- This is the default visibility for requests in an internal process.
- Show - Requests in this process are visible to applicants as soon as they are created.
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Hide - Requests in this process are not visible to applicants.
- This also hides the request from the applicant on their Organization History page, if applicable.
- This also hides the request from the applicant on their Organization History page, if applicable.
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Blank - Requests in this process are visible to applicants once they are approved or denied.
Set Applicant Visibility at the Request Level
The default applicant visibility of a request can be overridden. This is true even for requests in processes with a visibility other than internal.
- Locate the request either on the Requests and Decisions page or a workload page.
- Click the project name.
- Click Advanced Options.
- Select the Applicant Visibility for the request from the drop-down menu.
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Default to Process Visibility - This request follows the process-level visibility setting. This is the default option for all requests in a process, meaning they follow the process-level setting unless you select another option.
- For example, if this is a public process, the request is visible to the applicant as soon as it is created.
- Show - This request is visible to the applicant as soon as it is created.
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Hide - This request is not visible to the applicant.
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Default to Process Visibility - This request follows the process-level visibility setting. This is the default option for all requests in a process, meaning they follow the process-level setting unless you select another option.