Contact support if you have any questions or experience technical issues. To expedite the resolution of your issue or question, include the following:
- Your first and last name.
- The name of your community foundation.
- The city and state/province of your community foundation.
If you are experiencing a problem, address the following:
- What is your overall objective?
- What steps within CommunitySuite did you take to reach your objective?
- When did you first notice the problem?
- Is the problem occurring on multiple web browsers?
- Can you replicate the problem on multiple computers?
If you have a question, address the following:
- What is your overall objective?
- What steps have you already taken to reach your objective, if applicable?
Pro Tips
- Include screenshots related to your problem/question, if applicable.
- Use bullet points and/or lists to describe your problem/question.
- Be as detailed as possible.
Support Contact Information
- Email: support@foundant.com
- Phone: 877-297-0043 and choose option #2.