CommunitySuite generates event registration links that can be shared with the public to direct them to event registration pages on the Giving Hub, where registrants complete ticket purchases using either the standard or unified ticket checkout workflow.
Who: Communications staff or any staff member who manages event campaigns and communicate registration links to the public.
When to Use Campaign Online Event Registration
Use Campaign Online Event Registration to:
- Share direct links to event pages, tickets, or campaigns in email communications, on your website, or other electronic media.
- Direct registrants to the Giving Hub where they can browse and register for available events.
- Guide registrants through the online ticket purchase and event registration process.
Provide Access to Event Pages
To provide access to event pages after a campaign is created, use any of the following links to direct people to online event registration in CommunitySuite.
- Event Ticket page
- Direct Event page
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Direct Event Ticket page
- Only available if the Unified Ticket Checkout is not enabled.
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Giving Hub
- Navigate from the Giving Hub to Event Tickets provided that bucket is not hidden in Portal Options Settings.
These links can be embedded on your website, on your partner's websites, in email communications, or any other electronic media that supports a web link.
System URLs
A comprehensive list of system URLs is available from the Home page. Click System URLs in the left-side menu to access the list. Additionally, specific URLs are found throughout the system.
Main Event Page
From the Home page, click to System URLs in the left side menu to access the main events page link. The Event Tickets Page link displays all campaigns set up for online registration with a current or future date.
Campaign
Navigate to a specific campaign to access the URL for it. It is displayed on the Details tab. If the URL is not listed, reference Event Campaigns to see the requirements for generating a URL.
Ticket-Specific URL
To get the direct link to a campaign ticket, navigate to the campaign and click the Ticket URL listed on the Details tab which links to the online registration page. Click on the ticket name and then copy the URL. This is only available if the Unified Ticket Checkout is not enabled. If Unified Ticket Checkout is enabled, then there are no individual ticket URLs, just a campaign URL with all tickets on that one URL. This is a campaign-wide setting.
When registrants are directed to a campaign or ticket vs. the main events page, they can still navigate to other pages on the Giving Hub.
Purchase Tickets/Register for Event
The online event ticket page allows the public to purchase event tickets from any browser. A registrant can navigate directly to the events page, a campaign, or a ticket if a URL for that item is accessible to them. They can also navigate to the organization's Giving Hub and select the Event Tickets bucket.
Register for Event
To register for an event, a registrant navigates to the event registration page, selects a ticket, and completes the checkout process.
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Navigate to an event registration page.
- This will vary depending on what link is used to access the Giving Hub.
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Click the name of the ticket you want to register for/purchase.
- Fill in the Quantity.
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If Additional Donation has been enabled on this ticket, there is an option to fill in Additional Donation.
- The Total Amount will automatically calculate based on Quantity, Price, and Additional Donation amount.
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Click Add to Cart.
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The registrant will then finalize the registration process.
- If the ticket allows guests, they will be prompted to enter the guest information.
- If the ticket has a charge, they will enter their credit card information.
Register for Event (Unified Ticket)
To register for an event using the unified ticket workflow, enable the Unified Ticket Checkout setting in Campaigns Settings.
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Navigate to an event registration page.
- This will vary depending on what link is used to access the Giving Hub.
- Follow the Event Ticket Checkout steps provided in the Giving Hub article in the Event Ticket Checkout section.