Event campaigns have the option to add guests to a primary profile if there is at least one ticket set up for the campaign and the ticket has been sold to the primary guest. A guest can also be changed to a different invitee’s profile.
Add Guest to a Primary Profile
- Navigate to an event campaign.
- Click the Profiles tab.
- Click the name of the primary profile to which a guest will be added.
- Click [Enter Guest Information].
- Alternatively, click the TicketID, and then click Add Guest in the left-side menu.
- Alternatively, click the TicketID, and then click Add Guest in the left-side menu.
- Add a guest using one of the options below.
- If the person purchasing the ticket is going to attend, click "Name" is going to attend.
- If the person attending is another profile in the system, enter their name in the Search Existing Individual Profiles field and select the name from the drop-down list.
- If the person is not in the system, complete the Add Guest Information fields.
- First Name and Last Name are required.
- First Name and Last Name are required.
- If the person purchasing the ticket is going to attend, click "Name" is going to attend.
- Repeat steps 3 and 4 for additional guests.
The profile guests will be added to the Profile Guests section on the Campaign Profile.
- To remove a guest from the ticket, click [remove] next to the profile name.
- To delete a profile guest, click [delete] next to the profile name in the Profile Guests section.
Ticket purchases can be refunded.
Reassign a Guest to Another Invitee's Profile
- Navigate to an event campaign.
- Click the Profiles tab.
- Click the name of the Guest Profile.
- Click Change Guest Of in the left-side menu.
- Enter the name of the profile to whom the guest will be associated in the New Guest of field and select the name from the drop-down list.