Mark a Follow Up Complete

Once a follow up has been submitted, it can be marked as complete to move the request to the Follow Ups Complete workload page. This can be done in batch from the Follow Ups Submitted workload page or individually from the follow up itself. 

Mark Follow Ups Complete in Batch

1. From the Dashboard, click the Follow Ups Submitted workload page.
   
   
2. Check the boxes next to the follow ups that will be marked as complete.
   
   • By only selecting one box, this method can also be used to mark follow ups as complete individually. 
     
     
     
3. Click Batch Actions, and then click Mark as Complete.
   

Mark an Individual Follow Up as Complete 

1. Navigate to the submitted follow up.
2. Click Follow Up Complete at the bottom of the follow up.