Both File Upload question types and Text and Upload question types allow users to upload files into the form. Files can be uploaded by clicking the upload a file button and selecting the file to be uploaded or by using the drag-and-drop method.
File Upload and Text and Upload Question Types
- Only 1 file can be uploaded per question, so multiple upload questions will need to be built if collecting more than one file.
- There is the option to specify which file types are accepted for each upload question. If no file types are specified, any will be accepted.
- For security purposes, the system will not accept executable file types, such as .app, and .exe.
- A maximum file size must be set for each upload question.
- By default, each form has a maximum of 25 MiBs (mebibytes) of storage. This means that the file size limits of all file upload questions on the form can add up to 25 MiBs maximum.
- The file size limit for a question can be increased if needed even after the question has been used.
- This limit is license-specific. Reach out to Support with any questions.
- When selecting a file upload question type or a text and file upload question type as a field in a data set, the file attachment does not pull into the report - only the name of the file will.
- File upload questions cannot be shared to other forms.
A MiB (Mebibyte) is slightly larger than a MB (Megabyte). Refer to the suggested ranges below when considering file size limits.
- 1-2 MiBs for documents up to about 10 pages.
- 3-5 MiBs for documents above 10 pages or those that include images.
- 2-4 MiBs for a high-resolution photo.
Text and Upload Specifics
This question type allows users to type a response or upload a file.
- If the question is set as required, the user only needs to respond using text or upload, but they can also respond via both if necessary.
- To ensure that both a text response and a file are received, consider building separate text area questions and file upload questions instead.