If a mistake has occurred, an invoice can be deleted.
Be aware of the accounting period in which this soon-to-be deleted invoice was initially entered. Deleting an invoice will reverse the receivable at the customer level and reverse the revenue at the fund level.
- Navigate to the Invoices page.
- Click the bucket applicable to the invoice status.
- Click the InvoiceID for the invoice to be deleted.
- If the invoice is in the Posted bucket, click Unpost in the left-side menu.
- If the invoice is in the Posted bucket, click Unpost in the left-side menu.
- Click Delete in the left-side menu.
- Click [Yes] to confirm.