After building a form, you might need to edit or delete a question. The actions you are able to take on form questions depend on whether or not responses already exist for those questions.
Edit a Question
In general, a question can be edited even when responses exist for the question. If you are editing a question that has responses, it is important to consider the changes you are making. For example, it is not advised to change what a question is asking once users have already responded to it. However, correcting a typo or adding more instructions might be a necessary edit. To edit a question on a form, click the pencil icon as shown below.
If a check box, drop down, or radio button list question has not yet been used on a form, you can delete list options as needed. Once these questions have been used on a form:
- List options can be reordered, and additional options can be added.
- List options can be edited by contacting Support.
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Edits will affect any existing data.
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- List options cannot be deleted. They can only be toggled off, making them inactive.
- Users who haven't yet responded to the question will not see inactive list options. Users who already responded to the question and selected a now inactive option will still see the inactive list option. Their response will not be affected.
- Users who haven't yet responded to the question will not see inactive list options. Users who already responded to the question and selected a now inactive option will still see the inactive list option. Their response will not be affected.
Delete a Question
If the question has not been used, it can be deleted by clicking the red X icon.
- Once a question has responses, the system will not allow that question to be deleted. Your Foundant site is a database, and this is one way we help to prevent accidental data loss.
- When you copy a process, questions can then be deleted in the new copy of the process.
- If you have a form that has been used and you realize you need to remove a question to prevent more applicants from responding to it, we recommend changing the visibility of the question to administrator or internal visibility.