CommunitySuite payment methods define how income transactions are recorded and categorized. Income transactions in CommunitySuite must have an assigned payment method. Available payment methods include Cash, Check, Direct Debit, In-Kind Donation, Other Payment, Public Security, Stock, and Stripe. Users cannot add additional payment methods. For additional reporting categories, donation types can be used to further segment transactions. Donation types can also impact the revenue accounts to which income flows.
Who: Finance or accounting teams and all CommunitySuite users who record income transactions.
Payment Method Definitions
The following payment methods are available in CommunitySuite for recording income transactions.
Cash Payment Method
In lieu of cash, use the check payment method with "Cash" as the check number or description for cash income transactions.
Check Payment Method
This payment method is used for income from checks and cash. Generally, any item that would be physically deposited to or scanned to a bank has check as the payment method.
Direct Debit Payment Method
Direct Debit is limited to Australian clients.
In-Kind Donation Payment Method
The In-Kind donation payment method can be used to record non-cash receipt of goods, services, or time. When in-kind donation is selected as a payment method, two additional fields appear on the donation, which allow the user to choose the revenue and expense accounts for the transaction.
Other Payment Method
Other Payment is used for any transaction, other than Stripe, that is automatically deposited to the bank. This includes wire transfers and ACH payments. Using this payment method allows you to charge or deduct a fee in the till.
Public Security Payment Method
The Public Security payment method is used to record any income that has realized gains/losses, such as stock or a land donation.
Stock Payment Method
Instead, use the public security payment method, which has more robust functionality. If you have tested public security and it does not fit within your Community Foundation's functions, reach out to Support to discuss the stock payment method.
Stripe Payment Method
Stripe is the online payment credit card processor that integrates with CommunitySuite's Giving Hub. CommunitySuite automatically sets the payment method to Stripe for any donation or ticket sale completed through the Giving Hub. When manually processing donations, users can select Stripe and key in the credit card information or bank account information.
Stripe Payment Option Video
The following video covers the updated Stripe payment workflow in CommunitySuite, including how it applies to donations and payments such as ticket purchases.