Assign a Request to a Different User

Requests can only be reassigned to active users from the same organization as the original assignee. If the applicant needs to be moved to a different organization, refer to Move an Applicant to a Different Organization for assistance with that process. If needed, you can move the applicant back to the original organization and the requests will automatically follow.

1. Click Search in upper navigation bar, and then select Organizations.
2. Enter the applicable Search Criteria, and then click Search.
   
   
3. Click the name of the organization.
   
   
4. Click the Request History tab.
   
   
5. Click the Project Name of the request that you want to reassign.
   
   
6. Click the Advanced Options drop-down menu.
   
   
7. In the Reassign To drop-down list, select a new user to reassign the request to, and then click Reassign User.
   
   • If the user is not in the drop-down list, then they are not an active user with this organization.
     
     
8. Click OK.