Assign a Request to a Different User

Requests can only be reassigned to active users from the same organization as the original assignee. If the applicant needs to be moved to a different organization, refer to How To Move an Applicant to a Different Organization for assistance with that process. If needed, you can move the applicant back to the original organization. The requests will automatically follow.

Assign a Request to a Different User

1. Click Search in upper navigation bar, then select Organizations.
2. Search for the organization where the request and new applicant are located.
   
   
3. Click the name of the organization.
   
   
4. Click the Request History tab, then click the Project Name of the request that you want to reassign.
   
   
5. Click Advanced Options.
   
   
6. In the Reassign To drop-down list, select a new user to reassign the request to, then click Reassign.
   
   • If the user is not in the drop-down list, then they are not an active user with this organization.