Canceling an installment indicates that it is no longer a planned amount to pay, and removes the canceled amount from the balance for the request. It does not affect the amount awarded (installment total). This is the appropriate action if you want to keep the original amount awarded, while indicating that the award (or part of the award) will no longer be paid.
There may be scenarios where you need to cancel part of an installment amount, or cancel an installment that already has payments recorded. Installments for the request must be adjusted first, so that an installment exists without payments in the exact amount that needs to be canceled.
If you utilize the integration with CommunitySuite, installments should only be canceled or reinstated within CommunitySuite, not within Grant Lifecycle Manager (GLM)/Scholarship Lifecycle Manager(SLM). More details are available in Canceled Installments with CommunitySuite Integration.
Cancel an Installment
- Locate the request on a workload page or the Requests & Decisions search page.
- Click the Project Name to reach the Request Summary page.
- Click the Award Details tab.
- Click the installment that you want to cancel to open the details.
- Click Yes on the Cancel Installment toggle switch.
- Now the canceled total and balance correctly reflect the scenario, and the installment total (amount awarded) is unaffected.
- Now the canceled total and balance correctly reflect the scenario, and the installment total (amount awarded) is unaffected.
Cancel Part of an Installment/Installment with Payments
Follow the steps below to cancel part of an installment or an installment with payments.
- Locate the request on a workload page or the Requests & Decisions search page.
- Click the Project Name to reach the Request Summary page.
- Click the Award Details tab.
- Add a new installment for the amount you need to cancel.
- In this example, $25,000.00 needs to be canceled from the first installment, so a new installment was added for $25,000.00.
- In this example, $25,000.00 needs to be canceled from the first installment, so a new installment was added for $25,000.00.
- Edit the original installment amount to subtract the amount you are canceling.
- Click the installment you need to cancel, and then click Yes on the Cancel Installment toggle switch.
- Now the installment total (amount awarded) will show the original amount of the award, and the canceled total and balance will correctly reflect the scenario.
- In this example, the first installment had a payment recorded. That information is still correctly reflected in the amount paid and balance.
- Now the installment total (amount awarded) will show the original amount of the award, and the canceled total and balance will correctly reflect the scenario.