If a payment recorded for a request needs to marked as credited (e.g. the payment was returned by the grantee or award recipient), you can enter a negative payment to reflect the situation. This will decrease the amount paid and increase the balance for the request.
This is the appropriate action to take if you want to show that a payment was returned/credited, and keep a record of the original payment.
If you need to simply remove a payment that was recorded, and do not want to retain a record of the original payment, refer to Delete a Payment instead.
If you utilize the integration with CommunitySuite, adjustments to payments should be handled within CommunitySuite, not within Grant Lifecycle Manager (GLM)/Scholarship Lifecycle Manager (SLM).
- Locate the request on a workload page or the Requests & Decisions search page.
- Click the Project Name to reach the Request Summary page.
- Click the Award Details tab.
- Click the installment that contains the payment to credit.
- Click Make Payment.
- Enter the payment amount as a negative number. Enter the payment date and any comments regarding the situation.
- You might choose to make the payment date the date the payment was returned.
- You might choose to make the payment date the date the payment was returned.
- Click Make Payment.
- The amount paid and balance for the request will automatically update.